Are the albums easy to assemble?
Absolutely! The average album takes about one hour to assemble from start to finish. Place the photographs in the mats you have ordered, insert the mat in the base page, continue for each side of each page and you're done!
back to top
Do I send you my photographs?
No - you save so much time and money by assembling the album yourself. You plan your album (see our "Quick Start Guide") and order the components you need using our easy online order system ("Build Your Album Now")
back to top
Can You Custom Imprint Our Names and Date?
Of course! As part of our online ordering process you will be asked if you need a custom imprint. You can order a center title imprint (e.g. "Our Wedding") and two custom corner lines - usually your names on line one and the event date on line two. We print in either gold or silver to match the trim color on the page, or you can specify "blind embossing" - no color, your imprint is embossed into the cover material.
back to top
What if I'm not satisfied with my purchase?
We are convinced that you will be completely satisfied with your new Wedding album. We sell the finest professional quality albums that are the choice of leading photographic studios worldwide. However, in the event you are not completely satisfied, we offer a 100% money back guarantee if the Wedding album is returned to us in new condition within 30 days, subject to our Return Policy.
back to top
What if I change my mind down the road and need different mats?
We pride ourselves on caring about the investment you make in your Wedding album. If for any reason you need to change out some mats, at any time, that is no problem. Just return the mats (in good condition), and we will exchange them for the size you require. You can always buy additional mats from our website - just click on the "Mats Only" link on the top navigation bar
back to top
How long do you take to ship?
Most orders are shipped within 7 to 14 days – except for Nouveau Albums which are custom made, and take from 5 to 7 weeks. We ship via FedEx or UPS second day in the Domestic United States, and via USPS Air Parcel to Canada, Europe and the Rest of the World. We cannot ship to PO boxes as we require a signature.
back to top
What's the difference between the types of Wedding albums?
We have four types of albums and each come in both Wedding and Parent sizes.
- Renaissance Removable Wedding Album
- Renaissance Library Bound Wedding Album
- Renaissance Removable Parent Album
- Renaissance Library Bound Parent Album
- Nouveau Classic Line
The Renaissance Removable and Library Bound Wedding albums look very similar from the outside, but differ on the inside.
The Removable album is flexible in that if you purchase say, a 20 page album, you can put just 18 pages inside. The Library album is fixed in size.The Removable album offers a choice of base pages with or without metal tipped corners - the Library bound album does not offer tipped corners.
The Nouveau Albums are probably the most “customizable” album on the market today. Made “Your Way” you can choose not only the size (from a choice of four) but any page capacity from 6 to 28, variety of covering materials, and choice of embossed finishes. In addition, Nouveau allows you to be totally creative in your placement of pictures with it’s enormous variety of mat designs.
back to top
What's the Difference Between the Removable and Library Bound Albums?
The Removable Album is the most flexible - largest choice of cover colors and styles, maximum page capacity is 35 pages (70 sides/mats), choice of base page colors, and the option to have metal tips on the page corners. The Library Bound Album has that extra finished look as the pages are bound in. Maximum page capacity is 27 pages, (54 sides/mats). While there are many choices of cover color and style, your choice is not as wide as with the Removable Album.
back to top
How do I assemble the different albums?
- Place photo(s) in the mat, and affix using adhesive tab supplied.
- Place mat in base page – use a business card to ease the slotted opening - (with Nouveau and Renaissance Removable album, with built in page on Library Bound album).
- Removable album only - bend page slightly at middle, and place lugs in slots at top and bottom of album.
- Once page is in place, start with next page until finished. You can always move pages around at a later date.
back to top
Can the mats be turned so that I can use them both horizontally and vertically?
All of our mats are square (except for the Nouveau 11x14 albums) so you may turn them 90 degrees to be either horizontal or vertical, i.e. Landscape or Portrait.
back to top
What's the difference between "Durapelle" and "Verona Leather"?
All our albums are of the finest quality.
The Renaissance albums are made from either Durapelle, or Verona Leather.
Durapelle has the finish of magnificently hand finished hand tooled Italian leather with none of the disadvantages.
You can spill coffee or drinks on these albums, and just wipe them off. They will also stand up to light and temperature changes better than most leathers. We offer Verona Leather for our customers that just "must have" leather! There are no advantages.
back to top
What are the base pages and mats made of?
First, let's get our terms clear. Most of our albums consist of an album cover, a base page that fits in the cover, and mats, two of which fit on each base page, one on the front, and one on the back.
Think of a base page as a "carrier" page for the mats.
The Renaissance base pages are a very heavy duty board, that has a supreme quality finish. The edges are heavily gilded in gold or silver depending upon the mat you order.The corners have the option of silver or metal tips on the Removable album (not the Library Bound album).
Nouveau base pages are made of the finest quality, heavy mat board – there is no gilding whatsoever on the edges.
back to top
Are the albums archival quality?
Absolutely!!!
All our albums are made from the finest quality materials that are guaranteed acid and lignin free.
We warrant our products for a lifetime against any manufacturing defects or deterioration due to archiving defects.
We cannot replace products that are left in damp conditions or very high temperatures.
We recommend storing your album out of direct light, in average room temperature and humidity.
back to top
Should I order mats that are larger than my photographs?
No. All mats are approximately 1/8" smaller on all sides. So if you have an 8x10 photo, you would use an 8x10 mat. The mat will slightly cover the photo on all sides.
back to top
Can mats be rearranged within an album?
Yes. You can place the mats into the album in any order you wish. Once completed, if you change your mind, you simple pull the mats out and rearrange accordingly.
back to top
|
